A. Introduction

An increasing number of civil and commercial disputes are now resolved through mediation. Advising and representing clients in the mediation process has become an important area of practice for many solicitors. Knowing when to recommend mediation, at what stage of a dispute to suggest mediation to the other side, how to prepare for mediation and how to represent clients in mediation is an essential part of the solicitors toolkit.

B. Practical steps to ensure mediation works

C. Checklist

D. EU code of conduct for mediators

E. Legislation – EU / Ireland

F. Case study